Information of the consumer
Please read the following information to cancel an order from our shop.
You have the right to cancel within 30 days without giving any reason this contract.
The revocation period is 30 days from the date on which you have taken, or a representative of you third party who is not the carrier, possession of the goods or has.
To exercise your cancellation rights, you must inform us
Metzer Str. 17
phone: +49 30 224 94943
by means of a clear statement (eg, consigned by post mail, fax or email) of your decision to withdraw from this contract, inform. You may use the attached model withdrawal form which is not prescribed.
To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within 14 days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you will be charged fees for such repayment.
We pick up the goods.
You only need to pay for any diminished value of the goods when such loss in value is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.
There are currently for consumers from Switzerland no statutory right of withdrawal at a distance.